Frequently Asked Questions

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

How do I make a payment?

You can pay in person, mail a check or money order or make a payment through our website.

You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payment do you accept?

Checks, money orders, VISA, MasterCard, American Express and Discover and cash.

What are your rates?

Rates vary depending on size, surface and electrical option. Click here for available spaces and rates.

When can I move in?

If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

How much notice needs to be given before I move out?

All contracts are month-to-month. However, we do require a 30-day notice before you move out.

Do you offer RV maintenance, cleaning or other services?

No, but we recommend that you contact Alliance Coach for these needs.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

Do I need insurance?

Insurance is the tenant’s responsibility. Secure Covered Storage does not insure the customer’s vehicle or other property.

What are your storage policies?

Click here for our storage policies.